Samuel Carson

Worked as an HR Associate on a small operations team at WongDoody, a global marketing agency headquartered in Seattle. Supported onboarding, employee records, benefits, payroll, L&D, technical support, and recruiting in partnership with the Talent Acquisition team.

• Oversaw all inter-agency communications from the People Team; designed and implemented new templates during the 2023 branding refresh.
• Built annual review infrastructure including 8 department-specific review decks and managed the full review process to ensure a seamless employee experience.
• Conducted company-wide surveys and delivered insights to executive leadership including the CEO and Head of People.
• Led both in-person and virtual onboarding; partnered with hiring managers to build structured two-week onboarding schedules for all new hires.
• Maintained organization of all employee files and records across systems.
• Facilitated exit interviews and managed all offboarding documentation and processes.

Served on Slalom’s Global PeopleOne team as a primary contact for employee lifecycle support. Assisted in evolving internal processes and scaling support systems to meet business growth.

• Acted as a primary point of contact for global employee lifecycle inquiries.
• Helped shift the team’s operating model toward scalable self-service resources and region-specific documentation.
• Cross-trained new team members as the business expanded into new global markets.

• Led training and development for 170 employees at Apple’s University Village flagship location.
• Spearheaded onboarding for 60 new hires within a two-month period supporting major product launches.
• Implemented and facilitated hiring and training events across multiple Apple store locations.
• Redesigned training methods, increasing storewide completion rates to over 90%.

• Delivered high-level customer experiences while supporting sales performance and engagement metrics.
• Selected for the store’s visual team and entrusted with key merchandising responsibilities.
• Led overnight product launches and partnered with global visual teams to implement storewide updates.
• Maintained a 90 overall team member performance score throughout tenure.

• Developed strong multitasking and customer experience skills in a fast-paced retail environment.
• Collaborated within a diverse team to meet operational goals and deliver consistent service.